Legal
Refund and Return Policy
If you placed an order with a shipping address in the United States or Canada and are not completely satisfied with your purchase for any reason, here is our refund and return policy:
- One must please communicate with us within 90 days from the date the order was placed.
- A full refund of the purchase price will be made promptly upon receipt of unopened merchandise in the same condition in which it was shipped, excluding shipping costs, brokerage or customs fees.
- If you are receiving a refund, please allow 10 days for the processing of that refund.
- If your order contained only one bottle and/or one gel and no unopened items exist, please contact us to arrange for a refund of the purchase price, excluding shipping costs, brokerage or customs fees.
- There are no refunds on items that are damaged while being shipped back to our warehouse. In the event this occurs, you must file a claim with the carrier.
- You must notify us in advance of any return so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused.
- To notify us of a return or to ask further questions, please phone 1-800-494-5205.
If you placed an order with a shipping address outside of the United States or Canada and are not satisfied with your order, please see our International Orders page.
Applicable Laws
By using ThankYouSilver.com, you agree to be bound by these terms of use. If you object to anything in this agreement or the Privacy Policy, do not use the website or the service.
Disclaimers & Notices
Thank You Structured Silver and other related supplements we sell are not drugs and all information and opinions we offer on these products are on the basis as dietary supplements only. We recommend you do your own research on the merits of silver rather than rely on the opinions of others in regards to your overall health.
No statements in this website have been evaluated by the Canadian Health Protection Branch or the United States Food and Drug Administration (FDA). All information posted on this website is provided for educational purposes only and is not intended to be inferred as medical advice of any kind in relation to diagnosing, treatment or prevention of any disease. Only a licensed medical doctor can offer such opinions in these matters in Canada or the U.S. As such, we recommend you consult your healthcare professional for all advice in these matters.
All articles or information presented in this website are available in the public domain already and have only been presented here for convenience to the reader. No claims whatsoever can be made or inferred as to the specific benefits that may possibly result from the use of these products. We suggest you contact a healthcare professional for further information regarding diagnosis, treatment or prevention of any ailment.
Indemnity
You agree to defend, indemnify and hold harmless Silver Resonance Inc, its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the web site.
Third Party Web Sites, Content, Products and Services
ThankYouSilver.com may provide links to other web sites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the Site. You agree that Silver Resonance Inc is not responsible for the availability of, and content provided on, third party web sites. If you choose to purchase any products or services from a third party, your relationship is directly with the third party. You agree that Silver Resonance Inc is not responsible for: (a) the quality of third party products or services; and (b) fulfilling any of the terms of your agreement with the seller, including delivery of products or services and warranty obligations related to purchased products or services. You agree that Silver Resonance Inc is not responsible for any loss or damage of any sort you may incur from dealing with any third party.
Applicable Laws
All matters relating to your access to, and use of, the site shall be governed by the laws of Alberta, Canada. You and Silver Resonance Inc agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.